
Get To Know Your Regulars
New customers are good but keeping them might require a magic trick. Some will want to become regulars. Others are traveling through or just out to taste food from a different chef, and if you don’t see them again, don’t be upset about that. They were just restaurant hopping.
It’s much easier to make more with what you have. Getting to know your regulars on a personal level can greatly benefit your business. By getting to know them you’ll be showing them that you truly do care about them, their health, their better nutrition, and their experience at your restaurant. It costs something to get new customers. It costs more to lose regulars! Therefore, keeping a customer loyal is much more profitable.